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SAP Fieldglass

SAP Fieldglass

Overview

What is SAP Fieldglass?

A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.

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Recent Reviews

Great Candidates portal

8 out of 10
January 19, 2024
It is use as an client portal in our office. From where we extract the candidate details and enter them into JOB DIVA'S profile so …
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Fieldglass does not perform

2 out of 10
June 05, 2023
The implementation of the solution and dependencies with S4 have created significant challenges with the solution. we have seen data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Product Details

What is SAP Fieldglass?

SAP Fieldglass solutions, offered in 190 countries and 21 languages, offers open cloud-based applications used to simplify and streamline the procurement and management of an external workforce. The user can:


  • Connect in real time to a global network of qualified service providers and contingent workers to find the right talent more quickly
  • Track and manage key metrics to accurately manage performance and enhance outcomes and productivity over time
  • Improve process efficiency, total workforce results, and spend management savings through integration with ERP, HR, and procurement solutions
  • Reduce risk through security features that support global-regulations compliance, permissions and access tracking, and asset protection through proper on- and offboarding
  • Increase productivity and strengthen competitive advantage by creating and maintaining a dynamic, responsive workforce

SAP Fieldglass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

A Vendor Management System (VMS) used to find, engage, and manage a global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers.

Reviewers rate Configurability highest, with a score of 8.7.

The most common users of SAP Fieldglass are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(110)

Attribute Ratings

Reviews

(1-8 of 8)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
I've used Fieldglass to help with invoices in the past, and I appreciate how simple and logically the programme is laid out. I had to contact support, and they were helpful in answering my inquiries.
  • Has all procurement details
  • Intuitive design
  • Streamlining contingent workforce management
  • Very costly
  • Support from Fieldglass team could have been better.
  • Some issues faced during third party integrations
Using a single dashboard, we can manage both workers and contractors thanks to this cloud-based vendor management solution. We can efficiently manage purchasing, invoice production, and payments thanks to the centralised platform. The ability to manage the time and expenses of temporary staff is one of SAP Fieldglass' finest capabilities, along with its assistance in vendor and expense management. It also offers beneficial analytics and reporting features that give us cost information. The technology has proven to be quite beneficial for our business because it helps with compliance management with regard to things like pay and labour rules, among other things. Overall, SAP Fieldglass is an essential tool for companies trying to enhance their management of contingent workers.
May 18, 2023

Contractor Tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Hire external consultant and monitor contract for external consultants. Fieldglass also allow us to connect with our approved partners and promote job posting through partners. It tracks all candidates and salary position. It also has approval for job posting along with interview scheduling. Candidates can be screened and interview can be setup using Fieldglass
  • interview scheduling
  • approval
  • candidate screening
  • job posting
  • candidate overview
  • overall search
Appropriate for contractors and not linked to company HR system for FT as it is not connected with HR. External Contractors can be easily setup and screened as it has data base of all the approved supplier. It can post the job to all the supplier in one go. It can also scan all candidates at same time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Fieldglass for contractors. In my personal experience i think the standard reporting for timebooking can be improved. Also, for job opportunities - the user experience to communicate to multiple vendors can be improved. it's a great platform overall.
  • time booking approval
  • revising existing contract
  • job opportunities
  • timebooking report-free date range
  • interaction with vendors for new opportunity
managing contractors and scheduling interviews for new openings
November 15, 2022

Better VMS tool.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Fieldglass is used as cloud-based Vendor Management System to manage our external contingent workforce management . The current temporary employees management system has several deficiencies and it is end of its life. Current system does not provide detailed reporting . Client has procured FieldGlass as the new current temporary employees vendor management system . The project is the end to end implementation of the new system and its interfaces with SAP. Due to the age of our current solution, along with advancements in technology, the client would like a solution that’ll support the ability for both onsite and mobile users the ability to use and manage contingent workforce vendor management system. The client’s primary objective for requesting a contingent workforce vendor management system is to support the following high-level business requirements, including all activities currently performed by the legacy Human Resources Temporary Employee Services System. Provide temporary personnel service request/assignment tracking. With the system available to the vendor and using departments.Reduce redundancy and increase reliability of dataAccount for all financial and rate activity and executed defined business rules. Provide means to systematically pay contracted agencies for servicesProvide capacity to self-invoice and pay contracted vendorsProvide means to systematically bill prospective departments for services rendered. This includes an added surcharge to the invoice being charged to the using deparment.Provide defined period ending and adhoc reportsIntegrate with SAP, in accordance to specificationsAutomatic requisition distribution based on vendor classificationSupport the interview process with scheduling and candidate trackingTimesheet entry, approval and routing capabilitiesInvoice reconciliation against many workers, assignments, and ratesProvide audit control capabilitiesProvide controls to ensure budget adequacy, eliminate duplication and overlap of records (i.e. two temps with the same SSN; a temp being paid out of 2 locations for the same time frame), match use of funds to fiscal years and vendor contracts.Robust security and roles set-up with capacity to change levels of view, modify or create.Provides a support and security plan that will ensure knowledgeable technical support during business hours, 7:00a to 6:00p CST, including but not limited to Incident, Problem and Change Management. Provide sustainable low-cost advantage by leveraging new technologies and industry’s best practices. Compliance with the client's Information Security standards.
  • Better visibility and management of Contingent Workforce.
  • Improve process consistency and efficiency.
  • Mobile Accessibility/Approvals.
  • Robust Reporting.
  • Realtime Integration.
  • Timesheet screen improvement.
  • More/better audit control capabilities
  • Pros : Enterprise-wide visibility to contingent worker headcount. Automated process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats.
  • Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie.
Philip Boland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Fieldglass for all of our contingent labor needs. Our hiring verticals include tech, operations, customer service, and finance, among others. We find the Fieldglass product is very expansive from a business use case perspective, which creates some complexity in learning and administering the product internally. The scope of our use case is fairly marginal compared to other users, and it still serves nearly all of our needs.
  • Covering business use cases.
  • Configuration options.
  • Data/ Analytics.
  • Service Desk turnaround time/solutions.
  • Product deep dives when solution is ambiguous.
In our specific case, we went from no VMS to SAP Fieldglass. This was an ideal setup for us as it helped us build our program structure a bit. We changed several aspects of our process during implementation based on the system features we were shown. Starting with a global leader in your space will help you understand the best practices at a higher level.
October 27, 2021

Fieldglass advocacy

Score 10 out of 10
Vetted Review
Verified User
Fieldglass is used globally across the enterprise for Contingent and SoW. It enables total visibility and management of all non-employee spending; both Time & Material and Fixed Price. Implementing Fieldglass has improved the business experience by making the process to engage, manage and pay for non-employees simpler, easier, and more automated. The rich data now collected on the different types and locations of non-employees (spend, numbers, types, location, etc.) allows for better commercial and strategic resource decisions which have resulted in significant benefits.
  • Fieldglass is very good at simplifying, automating, and managing the engagement of all types of non-employee - Contingent and SoW.
  • Fieldglass enables visibility of all data relating to all non-employees; spend, types, locations, rates, etc. which allows for better forecasting, profiling, and ultimately reduction in spending and numbers.
  • Fieldglass works well with and integrates smoothly with other applications like Oracle, Workday, Ariba, etc.
  • Fieldglass could sharpen and update the User Interface; including broadening the functionality of their different apps.
  • Fieldglass could enhance their analytical capability, making it easier to visualise and analyse all worker types in one place.
  • Fieldglass would benefit from developing more AI into the SoW creation wizard to help improve the quality of SoW content.
Fieldglass is well suited to most situations where non-employees are used, in particular, contingent workers ("temps" & Contractors) and anywhere work is completed via Statement of Work (SoW) for Services and where Managed Service Workers (MSW), Consultants, Resource Augmentation Workers are used. It's possibly less suitable for the engagement of "zero-hours workers", "freelancers", ancillary workers (total outsourced services). Because Fieldglass is highly flexible and relatively simple to deploy, it lends itself well to organisations of any size (small, medium & large) and in any location globally.
Maurice Benz, CCWP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
SAP Fieldglass is the technology enabling platform in 15---and expanding to 5 additional countries---for the procurement of contingent labor and in a few countries for the provision of freelancers and project-based work engaged via an SOW. An internal team has been set up to support the deployment of a Services Procurement program with strategic suppliers that is in the process of being rolled out. SAP Fieldglass enables us to have greater visibility into how Novartis procures (and manages) external talent and services through standardized processes driving improved compliance, a better quality of talent, and greater control of cost.
  • Robust process design and configuration
  • Ability to manage all types of external workers
  • Integration capability
  • UI - Cumbersome for infrequent users
  • Market Rate intelligence
  • Blue collar worker management
SAP Fieldglass is very well suited to manage white-collar contingent labor and services procurement but less for blue collar and shift workers.
Erika Thier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
SAP Fieldglass is implemented across the whole organisation to procure, manage and optimize our external workforce more efficiently but also help with innovative solutions by harnessing the power of data and digital while contributing towards our digital aspiration at Novartis. It enables us to streamline and simplify the end-to-end process from initiation of a statement of work through to contract signature, service delivery, and invoicing. SAP Fieldglass is used for the contingent workforce as well as for services.
  • Contingent labor process, starting from the job posting to final candidate onboarding
  • Supplier and Customer collaboration options in the system
  • Configuration options for customers
  • Management of service delivery and service contract setups
  • Option to establish a true end-to-end process (from source2contract to final payment)
  • Usability to be improved (to allow more end users to act directly in the system)
  • Rate card management / Fx rate management
  • Documentation of the functionality (There is so much functionality available in the system, it would be great to receive more instructions how to configure).
  • AI usage to ensure more intuitive entries, based on past usage and other users' experience/work
Where SAP Fieldglass does well:
  • Speed through process automation
  • Increased visibility on the service delivery
  • Smart processing and operational efficiency (digital contract creation, pre-defined workflows, automated PO creation and confirmations)
  • Better compliance and adherence to contract terms using standardized contract/SOW templates and enforced rate cards Better transparency on the process stage through process tracking Integrated process from bidding to payment
Overall Fieldglass can be used in the areas where an external workforce is involved, whether these are contingent labor resources or services. For material/goods related contracts (software, etc.) the system is in our opinion not suitable.
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